School of Thinking

Train-the-Trainer: 6 CAP Principles

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Australia: (CAP) Career Acceleration Program

In Melbourne, Australia in 1970, Michael Hewitt-Gleeson designed the generic Career Acceleration Program (CAP).

This was a train-the-trainer technology, for converting knowledge into skill. In training CAP instructors, six principles were emphasised. To become successful trainers they had to master these Six CAP Principles:

1. Learning By Teaching:

Learning by teaching means that if you have to explain something to someone else, then you must have already learned to explain it to yourself. So people are encouraged to teach their skills to each other, to their families, to friends, and so on.

2. Knowledge into Skill:

Developing a thorough understanding and conviction of the difference between merely having knowledge on a matter and owning a skill of performance in it. The virtue of virtuosity. Understanding the strategy of practice and repetition.

3. Measurement:

Unless one was deliberately willing to trade off the necessary time and energy needed to acquire a new skill - that is, logging the hours of practice and repetition - the trainee could never expect to go beyond the knowing stage and reach a level of operating skill. This means focusing on the process and measuring it in hours of practice (HOP) and key performance indicators (KPI).

4. Commitment to Action:

The skills must be useful in daily life. To assist the transfer of skills acquired in training to real life situations, trainees designed specific “action commitments” on special planners including times, dates, places, etc.

5. Effective Follow-up:

The monitoring of feedback and measuring results were an important part of CAP. Checking to see if what happened was what the trainee really wanted. This became a continuous part of the process.

6. Reinforcement:

Noticing increments of progress in acquiring new skills and then recognising them in an appropriate way by feeding back information–cybernetically–for positive reinforcement (CPR) were fundamental principles of CAP.

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Military Training Strategies

images-31.jpeg SOT uses two primary Scheyville Australian military leadership training strategies:

1. digital training and

2. daily training.

From 1967 through 1974 in Australia and South Viet Nam, Dr. Hewitt-Gleeson studied, as part of his military training and service, world-class Australian Army officer training in leadership, survival, confidence training, instructional techniques and military arts. He conducted further experiments while serving as an officer/chief instructor in the Royal Australian Air Force as a Reserve Officer.

As a result of this experience he designed CAP which was well received by trainees, trainers and educators for producing measureable results. Since then, continuous, focused development of the training technology in the marketing, business, and public training applications has brought its evolution to its current stage of development.


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44 Responses to “Train-the-Trainer: 6 CAP Principles”


  1. nana ampem-darko owusu Says:

    I will say learning by teaching is the best tool to trained people if only they are ready to learn a skilled
    Learning by teaching, in my experience, is key to self reinforcement of a skill. It provides the trainer clear insight into the operation of the principles of the knowledge to skill process itself, specifically when the trainer must create several different approaches to communicate this process to others in order that each person receives and understands the message.

  2. Michael M Says:

    “Teaching” is more active than simply studying. The Teacher takes responsibility & this typically results in motivation & energy. Teaching increases awareness of our shortcomings & lack of skill or knowledge.
    This will help us focus on areas for improvement.
    Teaching always results in interaction & feedback.

  3. Julie Says:

    Learning by teaching is the foundation of Training and instructing. As both Trainer and Instructor I do it everyday. At every class I ask my students to teach someone else. If they are able to do this, then they know the basics of what they are teaching and demonstrating. Also by being with another student as Teacher they are learning often without realizing it. Perfect Preparation Prevents Poor Performance. Practice, Practice, Practice and Practice again.

  4. Leigh Says:

    An understanding of principle 2 will help me to become a better leader by showing me that to simply know a thing does not give the ability to do that thing. It takes time, practice, and repetition to take knowledge into skill.

  5. mario Says:

    learning by teaching i have found in my experience to be the most powerfull way of learning, as not only do you have to know the subject but also have to be very fluent in the topic to be able to pass on the knowledge and answer questions which are on different lines from the way one person normally thinks.

  6. Betty Jane Ruckman Says:

    No. 1 really stood out to me! How can you debate a point to win the other over to your way of thinking if you don’t ‘know it internally’ yourself!

    But I also realize the need to return to the written daily planner for tasks, activities, etc.

    Thank you!

  7. Robin Starr Says:

    Learning by teaching, in my experience, is key to self reinforcement of a skill. It provides the trainer clear insight into the operation of the principles of the knowledge to skill process itself, specifically when the trainer must create several different approaches to communicate this process to others in order that each person receives and understands the message.

  8. john buchanan Says:

    Catching people doing the ‘right thing’ as opposed to catching them doing the ‘wrong thing’ is a powerfulleadership and teaching tool

  9. Jenni Sullivan Says:

    With every overall objective there needs to be a strategy, actions and an outcome. The 6 CAP principles makes this achieveable and consistant.

  10. Toby Says:

    Effective follow up is essential. It makes staff feel valued and it provides you, the trainer, with important feedback so that you can tinker with your program. An absolute necessity. To not do it is to have your head in the sand!

  11. gopi Says:

    6 CAP principles make great sense in building a personality.

  12. patrick Says:

    I hear and I forget
    I see and I believe
    I do and I understand
    Confucius

    All 6 stages are necessary for a successful implementation of putting learning into action.
    I would count step 1 teaching as crucial for the thorough understanding of knowledge.
    By repetition and feedback, a person can progress to skilled or even genius level in a particular endevour.

  13. Rashmi Says:

    So very true, i think they are all like loops of a long chain of success, you cannot reach your goal of success without even one loop left behind. We should follow sequence too. Love.

  14. patrick Says:

    If you want to really know something, then teach it. The 6 CAP Principles will help one to become a much better trainer.
    Knowledge is only knowledge until it is used then it becomes a skill. And this skill needs to be measured using hours of practice and key performance indicators.A skill needs to be used on a daily basis,and feedback given to assess progress.

  15. Kevin Barnes Says:

    This thinking reenforces my belief that to truly be a leader you must first have the commitment to internalise the knowledge (by following steps 1-6), and a belief in the product, service, technique or training you are trying to pass on to those who will carry out the day to day tasks required to reach the desired outcome. If there are no clear guidelines an KPI’s to guage success or failure (the leaders Job), there isn’t likley to be a measurable outcome and suborninates need positive feedback to continue to follow.

  16. jeremiah chin chee keong Says:

    Powerful stuff. Most training sessions hyped you up but leave you hanging and this have become like a yo yo effect.. a vicious cycle, whereas these 6 principles when applied appropriately will ensure success.

  17. sanjit Says:

    when u read, u know nothing. when u write, u start learning, when u TEACH, Learning goes 2 Brain.
    Attitude helps in Learning but quite Useless unless U develop APTITUDE!
    Aptitude will help 2 acquire Specialized SKILL and then only Action will start to produce something, then only d question of AUDIT.
    ATTITUDE+APTITUDE>WORK>RESULT>AUDIT
    REPEAT D PROCESS

    Carry on….

  18. Larry Joseph Says:

    All of them are important; numbers 1and 2 I identify very much with; number 3 , I find sometimes a bit confusing to implement , and 6and 6 are necessary to “get to the other end of the pipeline”, that is, KNOWLEDGE INTI SKILL

  19. Mark R Rivet Says:

    What is digital training?

  20. George Kruszewski Says:

    Learning by teaching is a principal I like because I like to learn new things and gain benefits from feedback from others, trainees. Such a neat idea.

  21. Mallikarjun Iyer Says:

    I believe that continuous programming is what one needs to do to give oneself a stream of plans to life succeed or fail. Keep doing it and you are through life.

  22. Haleem Khan Says:

    The above principles are good basic tools for success.I use 1-3 in my daily life.Iwould like to
    develope the skill to THINK and im looking forward to receive my first lesson of sot.

  23. Robin in phoenix Says:

    I agree with the principles. They follow a logical process. Each successive principle seems to validate or reinforce the previous principle.

  24. Lien Says:

    All of these principles are vital to develop knowledge and expertise. Based on my experience, most people are familiar and can handle 1-4 but most lack 5 & 6. These are the skills that are difficult to practice because they really ask us to be honest with ourselves and with others.

  25. Daryl Says:

    Practical, relevent and comprehensive……

  26. Ian Major Says:

    I would choose No 6. Reinforcement.

    As far as working online is concerned, much of what I learn and apply lacks external feedback. I can do my own test and measurements, but there is no third party feedback. Some thing I look forward to with this course.

  27. David Says:

    After earlier sessions with the good doctor Michael, where I was lucky enough to work with him in a small session, I have most strongly utilised the knowledge into skill principle. I was spending a lot of time working with people, presenting great knowledge content. They liked it, acknowledged it and went away with a great degree of positiveness, only to go back to what they had always done. This was not because of poor attitude, only that I had not taken the time to show them how to implement it and to work with them when it took longer to inculcate (sometimes it was just letting them know it was okay to go backwards before they went forwards). Similarly, I now try when being taught to ensure that I understand why something needs to be done, what it is and how to do it, and seek commitment from my teacher to work with me as I incorporate the learning.

  28. rogi Says:

    I think that all of these principles are extremely valuable. I would, however, feel the greatest affinity to principles 1 and 2, because I have come to the same conclusion on my own a long time ago and since then I see that those principles are both extremely fruitful and difficult to implement.

    No 2 is, in my opinion, more important. I used to call it “making a product”, which usually is more difficult than what it looks. It requires both additional trimming and packaging. For instance, it is not enough to “know” something. Anyone who tries to put in words what he knows, for instance write a paper, immediately discovers that he needs a whole lot more: some experimental results, processing these results, drawing valid conclusions, commenting on the results (all this blends in with principle 1), citing references, formatting the paper, etc. Otherwise it would hardly come into question for acceptance. Anyone who wants to make a wooden box must have a lot of skills in woodworking - the more the better. But being able to make a box does not yet make the box saleable. It must have a pleasing shape, finish and packaging. In this manner one could procede ad infinitum.

  29. Paul Says:

    Michael I have used your CAP whilst working with Salespeople to great effect…I will try to adapt them to my golf game..

  30. Ruk Says:

    I feel all the six CAPs are of equal value and complementary to each other.

  31. Anh Says:

    Leaning by Teaching is very true, by teaching to someone else, things get sorted out in the logical way and you as the trainer remember and understand more.

  32. Christine Lenghaus Says:

    I would like to focus on knowledge into skill: most people are taught how to do something before understanding or knowing what they are doing. The focus in education is “just in case” teaching/learning not “just in time” when the students are ready/open and willing to learn

  33. james s jones jr Says:

    These are excellent training tips. I will use them in preparation for an upcoming promotional oral exam for fire suppression Battalion Chief. Which requires rapid thinking ability.

  34. Kevin Gabriel Says:

    Good steps to follow - it would be nice to have in laid out as a nuemonic.

  35. Tariq Says:

    I’m hoping for the best.

  36. ravi Says:

    The master first knows, understands, percieves, then simply points out the place from where he got all that to the desciples. That is the true master.

  37. IHEOHAKWERE EVANGELINE Says:

    please enlighen me on how to improve my thinking habit

  38. okeke Harry Says:

    i love the way you guys handle things as it concerns thinking

  39. Okeke Harry Says:

    i would like you guys to keep me posted on the new moves of developing my thinking in various psychological ways of life.
    Okeke Harry

  40. nedra Russ Says:

    I am a fine artist and I have been asked to start teaching in fact everyday I get new request to do so my next step is to just start the classes. Reading the items above makes me think after each class have a question page to help me learn what is missing in my classes to help teach them better.

  41. Hee Chan Nam Says:

    It is very glad to meet SOT. I expact to make some changes for me through SOT.
    Thank you!

  42. Ben Says:

    Thank you! This information is coming handy at a great time for me. I am presently driving a truck and have been listening to Napoleon Hill’s 17 principals of sucess for the last 6 mos. once a week. this seems like the next logical step along with the Secret. What can I say the repitition works for me. Again, Thank You!

  43. kwasi Says:

    I am overwhelm by your guide to thinking. thank you very much. Already I have sent it to my friends to enjoy. thanks, bye1

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